Our Journey
EasyConnect (formerly EasiWAN) has been at the forefront of broadband VPN solutions since 2003, pioneering reliable, commercially viable connectivity solutions in South Africa. Our journey began with a vision to provide businesses with cost-effective, reliable network solutions that could transform how they operate.
As one of the first providers to deliver robust ADSL VPN solutions to the South African corporate market, we established ourselves as innovators in the connectivity space. Over the past two decades, we've continuously evolved our offerings to incorporate emerging technologies while maintaining our commitment to reliability and performance.
With over 21 years of experience, we've built a reputation for delivering solutions that not only meet but exceed our clients' expectations. Our longevity in the industry is a testament to our ability to adapt to changing technological landscapes while consistently providing exceptional service.
Our Expertise
We specialize in seamlessly integrating emerging broadband technologies to ensure continuous and reliable connectivity for our clients. Our technical team brings decades of combined experience in network design, implementation, and management, allowing us to tackle complex connectivity challenges with confidence.
Connectivity Solutions
We've successfully implemented connectivity solutions for large corporate clients with over 180 branches, demonstrating our ability to scale our services to meet the needs of organizations of all sizes. Our multi-technology approach allows us to select the optimal connectivity method for each location, ensuring consistent performance across distributed networks.
Technology Integration
Our team excels in integrating low-cost fibre, microwave, and LTE technologies to create robust, redundant networks. We understand that different environments require different solutions, and we pride ourselves on our ability to design custom configurations that leverage the strengths of various technologies.
Corporate Focus
We maintain a sharp focus on providing broadband solutions tailored specifically to corporate needs. This specialization allows us to develop deep expertise in the unique requirements of business environments, from security considerations to performance optimization and reliability engineering.
Our Values
Innovation
We continuously explore new technologies and approaches to improve our service offerings. Innovation is not just about adopting the latest technologies—it's about finding creative solutions to complex problems and constantly seeking ways to enhance the value we deliver to our clients.
Reliability
We understand that network connectivity is critical to business operations. That's why we design our solutions with multiple layers of redundancy and implement rigorous monitoring systems to ensure maximum uptime. Our commitment to reliability is reflected in our impressive track record of service availability.
Customer-Centricity
We believe in building long-term relationships with our clients based on trust, transparency, and mutual success. Our customer-centric approach means we take the time to understand each client's unique requirements and tailor our solutions accordingly. We measure our success by the success of our clients.
Excellence
We strive for excellence in everything we do, from the quality of our technical implementations to the responsiveness of our customer support. Our team is composed of dedicated professionals who take pride in their work and are committed to delivering the highest standards of service.
Our Services
We offer a comprehensive range of services designed to enhance business communications and network security:
VoIP Solutions
Custom-developed voice communications with call recording, monitoring, and detailed reporting capabilities.
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Network Monitoring
Real-time insights into network performance accessible via our intuitive Customer Portal.
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Email Solutions
Advanced spam detection, virus protection, and identity threat protection for secure communications.
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WAN Connectivity
Reliable wide-area network solutions connecting your offices and remote locations.
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VPN Solutions
Secure, reliable connections for remote workers and branch offices with multi-path technology.
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DNS Filtering
Enhanced network security and content control to protect against threats and enforce policies.
Learn MoreOur Team
Behind every successful implementation is our dedicated team of professionals who bring diverse expertise and a shared commitment to excellence. From our experienced network engineers to our responsive support staff, every member of the EasyConnect team plays a vital role in delivering the high-quality services our clients expect.
Our technical team stays at the forefront of industry developments through ongoing training and certification programs, ensuring we're always equipped with the latest knowledge and skills. Meanwhile, our customer service representatives are trained to understand not just our technologies, but also the business contexts in which they operate, allowing them to provide truly valuable support.
Our Commitment
At EasyConnect, we are committed to delivering the highest level of service and support to our clients. Our solutions are designed with the user in mind, ensuring they meet the unique needs of each business. This commitment manifests in several ways:
Customer Support
We provide responsive, knowledgeable support when you need it. Our support team is available to address any issues or questions promptly, ensuring minimal disruption to your operations. We believe that exceptional support is not just about solving problems—it's about building relationships and demonstrating our ongoing commitment to your success.
Customizable Solutions
We recognize that every business has unique requirements. That's why we offer customizable solutions that can be tailored to fit specific business needs. Our consultative approach means we work closely with you to understand your objectives and design solutions that align perfectly with your goals.
Continuous Innovation
The technology landscape is constantly evolving, and so are we. We continuously invest in research and development to stay ahead of industry trends and bring the benefits of emerging technologies to our clients. This commitment to innovation ensures that our solutions remain cutting-edge and continue to deliver value over time.
Client Success Stories
Financial Services Firm
A leading financial services company with 120+ branches across South Africa was struggling with unreliable connectivity that was impacting customer service. After implementing our multi-path VPN solution with redundant connections at each location, they experienced a 99.8% uptime across their network, resulting in improved customer satisfaction and operational efficiency.
Healthcare Provider
A growing healthcare provider needed a secure, compliant communication system for their expanding network of clinics. Our integrated VoIP and secure email solution provided them with reliable, encrypted communications that met strict regulatory requirements while reducing their overall communication costs by 32%.
Retail Chain
A national retail chain was facing challenges with their existing network monitoring solution, which failed to provide actionable insights and often missed critical issues. After deploying our comprehensive network monitoring platform, they were able to identify and resolve performance bottlenecks, resulting in improved application response times and a better customer experience at their point-of-sale systems.